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Beurer offers Limited Lifetime Warranty.
If you suspect your item is defective or faulty. Please reach out to our customer care and technical team at or 1-(800) 536-0366.
To get started please make sure your product is registered here.
 In your email please make sure to include: 
  1. Full Name
  2. Place & Date of Purchase (Shop-beurer, Amazon, Walmart, etc.)
  3. Order # (if applicable)
  4. Description and images of the problem