Beurer offers Limited Lifetime Warranty.
If you suspect your item is defective or faulty. Please reach out to our customer care and technical team at firstname.lastname@example.org or 1-(800) 536-0366
In your email please make sure to include:
1- Full Name
2- Place of Purchase (Shop-beurer, Amazon, Walmart, etc.)
3- Order # (if applicable)
4- Description and images of the problem