Data privacy statement of Beurer NA LP

PRIVACY POLICY

Effective Date: 18 FEB 26

This Privacy Policy describes how Beurer North America LP (“Beurer NA,” “Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information in the United States and Canada through our websites, mobile applications, products, customer service interactions, and related services (collectively, the “Services”).

This policy applies to visitors and customers located in the United States and Canada.

1. WHO WE ARE

Controller / Business Responsible for Data Processing:

Beurer North America LP

1 Oakwood Blvd, Suite 255

Hollywood, FL 33020
United States

Email: info@beurer.com
Phone: +1 800 536-0366
Website: www.shop-beurer.com

For Canadian residents:
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

2. INFORMATION WE COLLECT

We collect personal information in the following categories:

A. Information You Provide Directly

• Name
• Shipping and billing address
• Email address
• Telephone number
• Account login credentials
• Payment information (processed via third-party payment processors)
• Customer service inquiries
• Warranty registration details
• Newsletter subscriptions
• Product reviews or survey responses

B. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Clickstream data

This information is collected via:

• Server logs
• Cookies
• Pixels
• Analytics tools

C. Information from Third Parties

We may receive information from:

• Payment processors
• Retail partners
• Marketing platforms (e.g., Google, Meta)
• Advertising networks
• Analytics providers

3. HOW WE USE PERSONAL INFORMATION

We use personal information to:

• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send transactional communications
• Send marketing communications (with consent where required)
• Improve website functionality
• Conduct analytics and performance tracking
• Prevent fraud and protect security
• Comply with legal obligations

We do not sell personal information for monetary compensation.

4. LEGAL BASIS FOR PROCESSING (U.S. & CANADA)

For U.S. residents, processing is based on:

• Contract performance
• Legitimate business interests
• Consent (for marketing)
• Legal obligations

For Canadian residents (PIPEDA):

We collect, use, and disclose personal information with meaningful consent and only for identified purposes.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable website functionality
• Analyze site traffic
• Personalize content
• Deliver targeted advertising

Categories of cookies include:

Necessary Cookies

Required for website operation.

Analytics Cookies

Used to understand user behavior and site performance (e.g., Google Analytics).

Advertising Cookies

Used to deliver relevant advertisements across platforms.

You may manage cookie preferences through:

• Your browser settings
• Our cookie consent banner
• Industry opt-out tools such as:
• www.optout.aboutads.info
• www.youradchoices.ca

6. DISCLOSURE OF PERSONAL INFORMATION

We may share personal information with:

• Payment processors
• Shipping carriers
• IT and hosting providers
• Marketing service providers
• Analytics providers
• Legal authorities when required by law

All service providers are contractually obligated to safeguard personal information.

We may also transfer information in connection with:

• A merger
• Acquisition
• Asset sale
• Corporate restructuring

7. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt out of the sale or sharing of personal information
• Limit use of sensitive personal information
• Non-discrimination for exercising privacy rights

To submit a request:
Email: info@beurer.com
Phone: +1 800 536-0366

We will verify your identity before processing requests.

8. CANADIAN PRIVACY RIGHTS (PIPEDA)

Canadian residents have the right to:

• Access personal information
• Request correction of inaccuracies
• Withdraw consent (subject to legal limitations)
• File a complaint with the Office of the Privacy Commissioner of Canada

9. EMAIL & MARKETING COMMUNICATIONS

We comply with:

• CAN-SPAM Act (U.S.)
• CASL (Canada)

You may unsubscribe at any time using the link in marketing emails or by contacting us at privacy@beurer.com.

Transactional emails (order confirmations, shipping updates) will still be sent when required.

10. DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on data category and legal requirements.

11. DATA SECURITY

We implement administrative, technical, and physical safeguards to protect personal information, including:

• SSL encryption
• Secure payment gateways
• Access controls
• Network security monitoring
• Employee confidentiality agreements

No system is 100% secure. However, we take commercially reasonable steps to protect your information.

12. CHILDREN’S PRIVACY

Our Services are not directed to children under 13.
We do not knowingly collect personal information from children.

If we learn that we have collected such data, we will delete it promptly.

13. CROSS-BORDER DATA TRANSFERS

Personal information may be processed in the United States or other countries where our service providers operate.

By using our Services, you acknowledge that information may be transferred outside your province, state, or country.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

15. CONTACT US

If you have questions regarding this Privacy Policy:

Beurer North America LP

1 Oakwood Blvd, Suite 255

Hollywood, FL 33020
United States

Email: info@beurer.com
Phone: +1 800 536-0366
Website: www.shop-beurer.com